Privacy Policy

Last Updated: January 2026

At Sump Pump Installation, we recognize that privacy is significant. This Privacy Policy applies to the collection, use, and disclosure of personal information by Sump Pump Installation and its affiliates when you use our sump pump installation services or website.

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Request a quote for sump pump installation services
• Fill out a contact form or service request
• Communicate with us via phone, email, or chat
• Schedule a service appointment

This may include your name, email address, phone number, property address, and details about your service needs.

2. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve our sump pump installation services
• Process your requests for quotes and connect you with local service providers
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities

3. Sharing of Information

We may share your information with:

• Service Providers: Licensed sump pump installation contractors in your area to fulfill service requests
• Business Partners: Trusted third parties who assist in our operations
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. This includes:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security assessments
• Employee training on data protection

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage
• Improve our services and user experience

You can control cookies through your browser settings.

6. Your Rights

Depending on your location, you may have rights to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data
• Opt-out: Unsubscribe from marketing communications

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to equal service and price

To exercise these rights, contact us using the information below.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: